PRIVACY POLICY

Effective Date: 09/09/2026

Your privacy matters to us. This Privacy Policy explains what information we collect through Core House, how we use it, and the choices you have. By using this site, you're agreeing to the practices described here.

What We Collect

Depending on how you interact with our site, we may collect:

• Contact details you provide, such as your name, phone number, and email address, when you request an appointment or fill out a form

• Information submitted through intake or consultation request forms

• Basic technical information collected automatically, like your IP address, browser type, device type, pages visited, time on site, and the site that referred you here

We do not ask for or knowingly collect detailed medical history or Protected Health Information (PHI) through this website. That kind of information is only gathered in person or through our secure practice management system once you're an active patient.

Appointment Scheduling

We use Jane App to manage bookings and practice operations. When you request or book an appointment, your information is collected and stored within their secure system, which operates under its own privacy and security practices. We'd encourage you to review their privacy policy directly at their Privacy Policy if you'd like more detail on how they handle your data.

How We Use Your Information

The information you share with us is used to:

• Schedule and manage appointments

• Respond to inquiries and communicate with you

• Send appointment reminders and practice updates, if you've opted in

• Improve the website and understand how visitors use it

• Meet legal and administrative requirements, and prevent fraud or misuse

We don't sell your personal information.

Text Messages

If you provide your phone number, you may receive text messages from us regarding appointment reminders, scheduling confirmations, or practice announcements. Message frequency may vary, and standard messaging and data rates may apply. You can opt out at any time by replying STOP. Consenting to text messages is never a condition of receiving care.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, regardless of purpose.

Cookies, Analytics, and Marketing Tools

Like most websites, ours may use cookies and similar tracking tools, including services like Google Analytics or marketing pixels, to understand site traffic, improve the user experience, and measure how well our marketing is performing. You can disable cookies through your browser settings, though doing so may affect how parts of the site function.

Protected Health Information

Any Protected Health Information (PHI) you share as a patient is collected and maintained within our secure practice management system, not through general use of this website. If you're an active patient, your health information is protected under applicable healthcare privacy laws. You're welcome to request our Notice of Privacy Practices for more detail.

Who We Share Information With

We may share information with:

• Service providers who help us run our practice and website, such as our scheduling platform and hosting provider

• Analytics platforms that help us understand website performance

• Legal authorities, if required by law

Any third party we work with is expected to maintain reasonable security practices. We do not sell or rent your personal information.

How We Protect Your Information

We take reasonable administrative, technical, and physical steps to safeguard the information submitted through this site. That said, no method of transmission over the internet is completely secure, so please avoid submitting sensitive medical details through public or unsecured forms.

Your Privacy Rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request that certain information be deleted. To make any of these requests, reach out using the contact information below.

Third-Party Links

Our site may link to outside websites for your convenience. We aren't responsible for the privacy practices or content of those third-party sites, so we'd encourage you to review their policies separately.

Children's Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children under that age.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected by updating the effective date at the top of this page. Continued use of the site after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Core House
465 S Meadows Pkwy #15, Reno, NV 89521
info@corehousereno.com
+1-775-227-7504